Responsible Gambling
Gambling can be an entertaining activity for many people, but it carries real risks. This page outlines the responsible gambling tools available at Casino Rocket and the support services available to Australian players.
Know the Signs of Problem Gambling
Problem gambling can affect anyone. Common warning signs include:
- Spending more money or time gambling than intended
- Chasing losses — continuing to gamble to win back money you've lost
- Neglecting work, family or social responsibilities due to gambling
- Borrowing money or selling possessions to fund gambling
- Feeling anxious, irritable or restless when not gambling
- Hiding your gambling activity from family or friends
- Gambling to escape stress, anxiety or depression
If you recognise any of these signs in yourself or someone you care about, please reach out for help.
Responsible Gambling Tools at Casino Rocket
Casino Rocket provides the following tools to help players stay in control. These can be accessed through your account settings or by contacting support:
- Deposit Limits: Set daily, weekly or monthly limits on how much you can deposit.
- Wagering Limits: Cap the amount you can wager over a given period.
- Session Time Limits: Receive reminders or automatic logouts after a set amount of playing time.
- Cooling-Off Period: Take a temporary break from gambling (24 hours to 6 weeks) without full exclusion.
- Self-Exclusion: Request exclusion from Casino Rocket for a set period. Contact support at Casino Rocket directly to activate this.
- Reality Checks: Periodic pop-up reminders showing how long you've been playing.
Free Help and Support in Australia
The following services are free, confidential and available 24 hours a day, 7 days a week to all Australians:
- Gambling Help Online: gamblinghelponline.org.au — Call 1800 858 858. Free counselling by phone, online chat and face-to-face referrals across Australia.
- Lifeline Australia: lifeline.org.au — Call 13 11 14. Crisis support and suicide prevention.
- Beyond Blue: beyondblue.org.au — Call 1300 22 4636. Mental health support including anxiety and depression linked to gambling.
- Gamblers Anonymous Australia: gaaustralia.org.au. Peer support group meetings across Australia.
Tips for Safer Gambling
- Set a strict budget before you start and stick to it — treat it as the cost of entertainment.
- Never gamble with money you need for essential living expenses.
- Do not gamble when you are upset, stressed, or under the influence of alcohol.
- Take regular breaks and set time limits on your sessions.
- Balance gambling with other leisure activities.
- Remember that the house always has an edge — you cannot consistently beat it long-term.
Gambling should always be entertainment — never a way to make money or solve financial problems.
This website is for adults aged 18+ only. Gambling involves financial risk. Please gamble responsibly and within your means.